Shipping policy

Shipping Policy

Thank you for shopping with PetLove!

Processing Time

Orders are processed within 1–3 business days after payment is received.

Shipping Time

Estimated delivery times are typically 7–15 business days, depending on your location and shipping carrier. In some cases, shipping may take longer due to holidays, weather, or customs delays.

Order Tracking

Once your order has shipped, you will receive a tracking number by email so you can monitor your package.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated.

Incorrect Address

Please ensure your shipping address is correct before placing your order. PetLove is not responsible for delays or lost packages caused by incorrect addresses provided by the customer.

Delays

While we strive to deliver orders as quickly as possible, we are not responsible for delays caused by shipping carriers, customs, or other circumstances beyond our control.

Questions

If you have any questions about your order, please contact us and we’ll be happy to assist you.